Friday, April 16, 2010

Maha Kumbh 2010



Few of the interesting pictures from the Mahakumbh held at Haridwar in 2010.

http://online.wsj.com/article/SB127139781276278047.html?mod=WSJINDIA_hpp_MIDDLELSMini

(copy paste the above URL on your address bar)

You will find amazing sadhu babas here.

Thursday, April 8, 2010

Customer Ecstasy- the next level



We all know the word customer satisfaction and there are many companies who have this feature in their products and services. But this is the thing of the past. Companies are working towards the present buzz word, i.e. customer delight (providing something extra which customer didn't even expected) and I am sure there are companies who have achieved this feature or trying to achieve. But hey, people are not happy with this even. They want something more. So the next level is Customer Ecstasy. I haven't experienced anything like that before in the products and services that I have used. What does it mean?

I am looking out for those companies which provides customer ecstasy to its customers. Do you know any? If yes then please share your experience.

Sunday, April 4, 2010

Delhi's autorickshaw drivers



Yesterday, I spend some harrowing time with one auto rickshaw driver. I wanted to go to a nearby shopping market in Vasant Kunj. I thought fortis hospital would be a good choice for getting the auto rickshaw. I asked one auto rickshaw driver who just bought one passenger to that place. He straight away refused to go. To which I replied "Bhaiya strike pe chale jaate nahi chalana to" (Brother go on strike if you don't want to go). He become angry and said "What do you said". I came to him again and repeated the same sentence. Just after that he started abusing me badly. I reached for his collar to grab him but other people stopped me from doing so.

I called the auto helpline number immediately and registered a complaint against him. (Those who do not know the auto complaint number, here it is- 01123010101. Save this number on your mobile and next time when you find any auto driver refusing to go, dial this number). So coming back to my story, after that he become more angry and said some nasty things about my family. I maintained my calm and called police. There were other people gathered and listening to our fight. One elderly man stopped his car and came to me to inquire about the matter. This auto driver was still not in his senses gathering other auto drivers. The elderly man tried to tell him that don't use such language to the customers. Other auto drivers who were also there tried to stopped him from talking nonsense.

When the police came, the auto driver changed his language and told the police that he never used such language. But everybody knows how he was talking. There was this guy who was watching this from the distance came to me and told everything to the police. Police asked me that "Do I want any action against this auto driver". I said no, I just wanted to teach this auto driver a lesson so that he does talk badly to customers. Policemen asked the driver to say sorry to me. There were other auto drivers who said, we will drop you to the place.

I just wanted to share this experience so that people can know what they can do and how to deal with such crooks. They have been given license and auto rickshaw so that they can drop people to their respective destinations whenever required. But these auto rickshaw drivers taking advantage of this charge more money to the commuters and also refuse to go when we don't pay the money they wanted.

If you had similar kind of story to share, do comment or write about it.

Tuesday, March 9, 2010

Spammers found new way of advertising

I received a spam message which is kind of very different from other spam messages. I find it very unique and feel for those guys who are going to believe in them. It is written very personally and people tend to view it as if somebody who knew them has written it.

Below is the spam which I received:

Hello and meethi see Salaam Namaste from Vidushi

How r u dear.

Did You Know Thousands Of People Makes Lots Of Money Through "abcd.com". If You Have Ever Thought For Making Money From Internet Then You Are At Right Place @ "efgh"

If you don't believe on me just check out yourself by clicking this link "http://www.efgh.com" aur haan beleive nahi karoge to nuksan to tunhara hi hai na hehehehehehehe

ohhhh I am soooo stupid na, tum ko jaruri baat to batana hi bhul gaye regarding this company.... efgh is a training package, which will teach you work with various abcd.com based programs, from the place of your choice, from the time of your choice. efgh teach you the procedure step by step in easy way, you just have to basic knowledge of computer and Internet and above 18+ years of age.

These Program is explained in a very simple worlds and short one, All fields described step by step and to the point. We have concentrate on only actual points, means no lengthy BLAH BLAH !!! We are not using unexplained technical languages. You just have to follow the step by step directions and start earning money from abcd.

Achha haan sach, ek aur baat - if you have any question regarding this you can check out the FAQ page here http://www.efgh.com/faq.html , everything is clear there. Aur agar mere jaise budhu ho to phir support center mein call kar lena http://www.efgh.com/contact.html .....

Uff, I am talking a lot today.... I am going now

Okey bye bye tata

Vidhushi

areee i have forget one thing, you must download your free copy to understand howz this system works

ok now finally bye.... see u later

http://www.efgh.com

So this is how these spammers have found the new way of advertising. They have used certain Hindi words in here so that people who know Hindi find it personal. May be they have used local languages of other countries as well to send these spam messages. I have not used the actual company names or websites.

Beware of Spammers!!

Sunday, March 7, 2010

Indian Hockey Sucks!



We gave them all our support, they gave us defeat!

This is the only thing which I can say after the Indian Hockey Team's dismal performance in the World Cup 2010. Once again they have failed to live up to our expectations. There were so many advertisements, efforts to give them all the support they want but they didn't performed. Will they still fight for their salary, will they still protest by not playing matches. Come on man what do you guys want now. You guys have wasted so much time in protesting rather than practicing hockey.